Data We Collect and Why We Hold It
When you register, we collect your name, email address, phone number, and the payment method you link to your account — whether that is bKash, Nagad, or Rocket. Each time you make a deposit or request a withdrawal, transaction reference data is stored to verify the
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transfer against your wallet and protect against unauthorized movement of funds. We also collect device identifiers, browser type, and IP address to secure your session and prevent account sharing. When you browse the lobby, session activity logs are retained for a limited period to support account
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queries and resolve disputes. We do not sell your personal data to third parties. Data shared with payment processors — including your bKash or Nagad transaction references — is used solely to complete and verify your transactions. We retain your account data for as long as
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your account remains active and for the period required under applicable law after closure. You can request a summary of the data we hold at any time by contacting our support team. Eligibility to hold an account, and the data obligations that apply, depend on local
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law and your eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.