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How 55qq2 Handles Your Personal Data

This Privacy Policy sets out exactly what data 55qq2 collects when you open an account, make a deposit via bKash, Nagad, or Rocket, and use our lobby — and how we keep that data secure.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device dataYour right to access or delete data
55qq2 How 55qq2 Handles Your Personal Data
HOW WE PROTECT YOU

Our Approach to Data Security and Retention

We apply SSL encryption to all data in transit between your device and our servers — this covers your login session, your payment instructions, and any account details you update. Stored data, including your linked bKash or Nagad wallet references, is held in access-controlled environments. We review retention periods regularly and remove data that is no longer needed for account operation or legal compliance.

Cookie Policy

We use session cookies to keep your account logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. If you suspect unauthorized access, contact support immediately through live chat to freeze activity.

Data Retention

Active account data is kept for the life of your account. After closure, we retain records only for the period required under applicable law, then delete or anonymize them.

Third-Party Sharing

Payment data — including Rocket and Nagad references — is shared only with the payment processor completing your transaction. No marketing or data-broker sharing takes place.

REACH OUR TEAM

Contact Us About Your Privacy

If you want to review, correct, or remove the data we hold about your account — including payment records linked to bKash, Nagad, or Rocket — reach our support team through any of the channels below. We aim to respond to data requests within the timeframe required by applicable law in your region.

Live Chat Open the chat widget from any page in your account. Describe your data request and our team will log it immediately and follow up with next steps.
Email Support Send your data access or deletion request to our support email. Include your registered phone number and the payment method on your account for faster verification.
Account Help Section Head to the Help section inside your account dashboard. Use the Privacy Request form to submit changes to your stored details, including wallet and contact information.

What You Often Ask About Your Privacy

These are the questions we hear most often about how your data is handled at 55qq2. If your question is not covered here, use the live chat or email channel listed in the contact section above.

We collect your name, phone number, email, and the mobile wallet you register — bKash, Nagad, or Rocket. Device type and IP address are also logged to secure your session.

Transaction references from bKash, Nagad, and Rocket are stored in encrypted, access-controlled systems. This data is used only to verify and reconcile your deposits and withdrawals.

Yes. Submit a data access request via the Privacy Request form in your account Help section or by emailing support. We process requests within the period required under applicable law.

Contact our support team through live chat or email, confirm your registered phone number, and request deletion. We will remove data not required for legal retention within a reasonable period.

We do not sell your data. Payment processors receive only the transaction references needed to complete transfers. No other third-party data sharing for marketing purposes takes place.

After account closure, we retain records for the period required under applicable law in your eligible region. Once that period ends, data is deleted or anonymized.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.